We are seeking a dedicated Front of House Manager to lead our front-of-house team! This role is vital in ensuring outstanding customer service and smooth daily operations, reflecting our commitment to excellence.

Responsibilities

- Oversee daily restaurant operations ensuring high standards of service.

- Lead and motivate the front-of-house team to deliver exceptional guest experiences.

- Manage reservations, seating arrangements, and customer inquiries.

- Ensure compliance with food safety and hygiene regulations.

- Train and mentor staff to uphold company standards.

- Collaborate with kitchen staff to coordinate service flow.

- Handle customer feedback and resolve issues promptly.

- Maintain a welcoming atmosphere that encourages repeat business.

Qualifications





- Proven supervising or management experience in a restaurant setting.

- Strong leadership and team management skills.

- Excellent customer service skills.

- Knowledge of food safety standards.

- Experience with POS systems such as Micros POS is preferred.

- Ability to handle cash transactions accurately.

- Hospitality or hotel experience is a plus.

- Exceptional communication and organizational skills

Pay: From $19.00 per hour

Benefits

- Discounted or free food

- Adaptable schedule

Work Location: In person

📌 Front of House Manager (Banff)
🏢 Elk and Oarsman
📍 Banff