We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village , surrounded by great coffee, food, energy, and creativity—making it a great place to collaborate in person. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience. As Beanfield scales the digital ecosystem, we are looking for an cutting-edge-enabler as Manager of Digital Operations to lead and manage our digital adoptions.

This is not a traditional IT support role; it is a strategic position designed to bridge the gap between our business units and our digital ecosystem. You will be a leader within a group that oversees our enterprise digital portfolio, ensuring our tools are integrated, secure, cost-optimized, and most importantly, empowering our employees to do their best work.

Application

Lifecycle & Support Building out the automated workflows for onboarding and offboarding employees so they have access to the right tools on Day 1.

Technical Support: Acting as internal SME to manage and resolve any issue raised by internal users; Vendor Operations: Managing the day-to-day tickets and technical updates pushed out by SaaS/software providers.

SaaS Rationalization:



Auditing usage data to hunt down "zombie accounts" (paid licenses not being used) and reclaiming them.

Contract & Renewal Management: Keeping a proactive 12-month calendar of all software renewals and leading the renegotiation strategy to optimize contract sizes. Build and maintain the definitive “Source of Truth” for all software assets across the portfolio.

Data Integration: Data Integrity: Ensuring that data defined in one system (like an employee name in HRIS) updates correctly across all connected business applications.

Reducing Manual Work: Actively hunting for manual processes within business units and replaces them with systemic automations.

Business Unit

Consultation & Training Internal Advisory: Meeting with business leaders to understand their upcoming projects and helping them select the right technology from our existing stack before they buy something new. Managing the gatekeeping workflow where BUs request new software, ensuring it doesn't duplicate existing capabilities. Security, Compliance & Identity Management Identity Management: Reviewing the security posture (SOC2 reports, GDPR compliance) of any new tool a business unit wants to bring into the ecosystem 5+ years in Business Systems, IT Operations, or SaaS-Ops.

You have managed a diverse portfolio of applications.



Ability to explain a technical integration to a Marketing Manager and a budget variance to a CFO with equal clarity. Comfortable navigating software contracts and pushing back on vendors to get the best terms for the company.

A united, values-driven culture that genuinely cares about people, collaboration, and community. A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being. An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. com , we are happy to help.

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan ("STIP") which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas.

📌 Head of Web & Digital Operations (Toronto)
🏢 Beanfield Technologies
📍 Toronto