Integrated Services Manager – Children and Family Services Position Status: Full-time (40 hours/work) Permanent Position Reporting to the Children and Family Services Senior Operations Manager, the Integrated Services Manager – Children and Family Services will play a pivotal leadership role in the delivery and integration of interdepartmental and affiliate services. The successful candidate will advance a high-performing Shared Services model rooted in heightened collaboration and continuous improvement.The Integrated Services Manager will work closely with Senior Leaders to ensure alignment of integrated services with organizational goals. The successful candidate will be passionate about supporting Métis families and culture, have strong experience in program development and management, and possess exceptional interpersonal and leadership skills.

Ensure high-quality support through a Shared Services model within the Children and Family Services (CFS) department by overseeing the integration of CFS-related services across teams, departments, and affiliates. Review, evaluate, and update Otipemisiwak Métis Government resources, materials, and tools with up-to-date, relevant, and accurate data and information, as they relate to the CFS Department. Manage and provide directions to staff, ensuring that all deliverables and reporting requirements are completed accurately and adhere to best-practices and values of the Otipemisiwak Métis Government.

Mentor team members through feedback, coaching, and formal evaluations to foster a culture of continuous improvement and professional growth. Perform supervisory duties including hiring and training staff, performance management, etc. Collaborate with Senior Leadership to develop proposals, secure funding opportunities, and identify new opportunities to support the well-being of Métis Albertans.

Foster and maintain collaborative relationships with internal departments, affiliates, community partners,



and external stakeholders to enhance service delivery and support Métis families. Participate in and support the overall strategic direction of the department of CFS and the Otipemisiwak Métis Government, ensuring programs and pilot initiatives support self-determination of Métis citizens. Exceptional strategic planning skills, with an ability to establish plans to meet key objectives of projects and initiatives.

Sound analytical thinking, planning, prioritization, and execution skills. Strong organization and time management skills, with the ability to manage deadlines. Ability to identify issues and implement creative and strategic solutions to overcome problems.

A proven track record of building collaborative partnerships with a variety of internal and external stakeholders, including government, industry, service providers, and community. Ability to provide respectful, compassionate service that reflects an understanding of and appreciation for Métis culture and diverse stakeholder needs. Receptive to constructive feedback, committed to continuous improvement, and aligns personal development with overarching team objectives.

An in-depth understanding of the Otipemisiwak Métis Government is an asset. Post-secondary degree in Health, Human Services, Social Services, or related field.

Experience with program development, implementation, and evaluation, including the creation of processes and procedures.

Experience with report writing, grant proposals, budgeting, and creating work plans. Ability to work a regular schedule of Monday – Friday, 8:30 AM – 4:30 PM. Frequent travel within Alberta is a requirement.

Additional out-of-province travel may also occur, with notice. Reliable transportation and valid Class 5 drivers’ license. The opportunity to work for the newly ratified Otipemisiwak Métis Government and be part of the largest Indigenous Government in Canada.

An opportunity to learn about Métis culture, languages, and art. Training and career development opportunities. A comprehensive benefit package and employer contributions to Pension Plan. Generous time off policies.

📌 Integrated Services Manager - Children and Family Services (Edmonton)
🏢 Albertametis
📍 Edmonton