Shape the future of technology as the IT Service Delivery Director specializing in Underwriting, Recent Business, and Claims. Use your innovation-driven approach to optimize strategic technology ecosystems. This leadership role demands your expertise in digital transformation and operational excellence to enhance service delivery.

You'll collaborate with senior management and influence significant technological shifts, utilizing data and AI to streamline processes and improve outcomes. Your strategic vision will help ensure seamless operations across multiple key business functions. Key Responsibilities:

- Execute delivery roadmaps by aligning with business priorities
- Enhance delivery approaches through collaborative team practices




- Establish KPIs to monitor and improve delivery performance
- Develop an AI strategy to increase service efficiency
- Guide vendors for optimal IT delivery and capability development

Requirements:

- Minimum of 15 years managing large-scale IT programs
- Degree in computer science or a related area
- Proven ability to foster trusted business relationships
- Fluency in French and English for effective communication
- Experience in matrix management and vendor relations

Lead the charge on innovative technology solutions as you drive organizational success in the insurance landscape.

📌 IT Service Delivery Director for Insurance (Quebec City)
🏢 IA
📍 Quebec City