Transform IT service delivery in underwriting and claims with a strategic role that emphasizes innovation and partnership. Leverage your expertise to enhance efficiency and implement cutting-edge solutions in a hybrid work environment. In this pivotal Director role at a leading company, you'll manage the IT operations and optimize delivery models while ensuring alignment between business priorities and technology initiatives.

With more than 15 years of experience in information technology, your leadership will guide teams through significant technology transformations. Your expertise in data utilization and artificial intelligence will be instrumental in driving performance and operational excellence. Key Responsibilities:

- Lead and execute strategic initiatives for technology delivery




- Evolve operating models for accountability and predictability
- Establish KPI monitoring to enhance delivery performance
- Oversee IT partner performance and quality deliverables
- Advise on technology solutions for business enhancements

Requirements:

- 15+ years in IT program or project management
- Bachelor’s degree in Computer Science or related field
- Robust leadership and negotiation skills
- Proficient in data analytics and performance metrics
- Advanced communication skills in French and English

Utilize your strategic vision and technology expertise to lead impactful IT transformations in this dynamic role.

📌 IT Service Delivery Director - Hybrid Role (Quebec City)
🏢 iA Financial Group (Industrial Alliance)
📍 Quebec City