Laboratory Quality Support

Department: Quality

Location: Ottawa (Hybrid)

Reports To: Quality Manager

Introduction

Lightship Security is a market leader in standards-based IT product security certification. We work with leading edge technology vendors from around the world to evaluate and test their products against various cyber security standards such as Common Criteria and FIPS 140. We are committed to creating real world value through continued innovation in this field.

We’re looking for someone to support our Quality Manager with technical report reviews, support for internal audits, quality document updates, report checklist updates, process document management, and task tracking for our cybersecurity testing labs. This role is ideal for someone who enjoys reviewing technical reports and laboratory process documentation. You don’t need a cybersecurity background, just a good understanding of IT, strong spelling and grammar skills, attention to detail, and comfort working with templates and documentation.

And finally, we’re looking for someone who genuinely connects with our core values: we solve problems for our clients, we work hard with integrity, we are technical experts, we value family, and we have fun. Sound good? Here’s a little more about the job:

Key Responsibilities

- Help maintain and update quality manuals, procedures, and documentation
- Review of technical reports with the aid of a checklist to ensure that required information is present, that stated assessments are clear and accurate, and that there is consistency throughout the report
- Assist with organizing accreditation materials (ISO/NIST/SCC checklists,



quality system evidence documentation, audit notes, etc.)
- Support version control and file organization in SharePoint/Teams
- Help prepare and clean up documents used for audits or accreditation renewals

What We’re Looking For

- Strong English language spelling and grammar skills
- Attention to detail
- Comfortable working with structured templates
- Organized, curious, and willing to ask questions
- Experience with Microsoft Word and basic document formatting
- Interest in quality, compliance, cybersecurity, and technical reporting

Nice to Have (Not Required)

- Familiarity with SharePoint or document management tools
- Familiarity with ISO/IEC 17025
- Experience with internal auditing
- Familiarity with Common Criteria and/or FIPS 140
- Experience with internal auditing

What’s in It for You?

- Comprehensive Benefits Package: Health, dental, life, and disability insurance
- Professional Development: Career growth opportunities, coaching, and a training reimbursement program
- Collaborative Work Environment: Join a dynamic and innovative team of industry experts
- Work-Life Balance: Flexible work arrangements to accommodate real-life needs
- Engaging Company Culture: Team events, social gatherings, and a supportive work environment

Lightship Security is an equal prospect employer. We welcome and encourage applications from individuals of all backgrounds and provide accommodations at all hiring stages. If you require accommodations, please let us know in advance.

We appreciate all applicants' interest; however, only those selected for an interview will be contacted. No agencies, please.

📌 Laboratory Quality Support (Ottawa)
🏢 Lightship Security
📍 Ottawa