Job Responsibilities:

As an Optician Store Manager, you will be responsible for the overall operation of Sight N’ Steps including, but not limited to:

· Managing the entire operation of the store including:

· Scheduling, hiring, training, and disciplining other staff members;

· Being responsible for your team’s performance;

· Conducting periodic performance reviews with your team members;

· Being responsible to fulfill sales quotas set by the Business Manager for your location;

· Ordering, displaying, and pricing inventory;

· Keeping your location in an utmost presentable condition at all times;

· Keeping the lab operations smooth and in-check at all times;

· Providing recommendations to increase sales;

· Providing recommendations on how the advertising budgets are spent;

· Ensuring customer satisfaction and resolving customer disputes in qualified and calm manner;

Additionally

· Scheduling appointments for the Optometrists and Podiatrist/Chiropodist

· Pretesting patients and provide doctor support

· Fitting, Adjusting and dispensing eye glasses, and contact lenses under the optometrist’s supervision

· Accurately interpreting optical prescriptions written by optometrists or ophthalmologists;

· Giving advice to patients on lens type, frames and styling;

· Fitting contact lenses and giving detailed advice/training on their care and use;

· Taking accurate frame and facial measurements to ensure correct fit and positioning under the optometrist’s supervision;

· Collection of eye measurements including corneal width and thickness;

· Advising partially sighted patients on the use of low vision aids;

· Advising patients when adjustments or repairs to spectacles are needed;

· Helping clients select eyeglass and lens treatments including tints and coatings;





· Adjusting eyeglasses to ensure a proper fit;

· Ordering lenses from prescription houses and completed jobs from optical labs;

· Edging lenses accurately to ensure proper fit and to adhere to industry practices;

· Keeping track of orders, prescriptions, and inventory

· Creating work orders for lab technicians to ensure delivery of the proper lenses

· Checking lenses on delivery to ensure that they meet the required specifications;

· Arranging and maintaining creative shop displays;

· Liaising with sales representatives from vision care product suppliers;

· Active participation in store meetings

· Timely communication with the store Director/Business Manager

· Expected to be flexible & work a variety of shifts including evenings and weekends (retail hours)

· Keeping accurate patient and business records;

· Customer service and other tasks as required

· Selecting, managing and ordering a range of optical and non-optical products including Inventory, Optometrist supplies, Chiropodist supplies, and generally office and cleaning supplies as necessary;

· Maintain a clean and spotless appearance of the entire store that is welcoming to the patients

· Supervising and training trainee sales staff;

· Analyze cost and billing from vendors to ensure accuracy, credit and discount applications as negotiated with the suppliers;

· Be accountable for meeting sales goals and pro-actively provide feedback to the staff and management on the achievement on the set goals.We are looking for an experienced Optician to join our team. We are a growing practice with a great team. We are looking for a long-term employee who is looking to grow with us.

Job Type: Full-time

Pay: $17.62-$31.62 per hour

Benefits

- Company events
- Flexible schedule
- Store discount
- Vision care

Work Location: In person

📌 Licensed Optician (Whitby)
🏢 Pearle Vision
📍 Whitby