Join Lightspeed as a Staff Technical Program Manager to revolutionize the Product Development Lifecycle. This strategic role requires defining effective frameworks and solid metrics to streamline cross-functional workflows.

As a key member of the Product & Technology Operations team, you'll develop and implement the PDLC execution model across multiple products, ensuring clarity and consistency. Your efforts will establish robust metrics, driving informed decision-making while addressing operational bottlenecks. Collaboration with engineers on AI applications will further enhance delivery effectiveness.

Key Responsibilities

- Define a comprehensive PDLC framework for all products
- Establish metrics for transparent workflow management




- Ensure effective stakeholder engagement and alignment
- Identify AI contributions to streamline delivery
- Review and adjust frameworks to assure operational efficiency

Requirements:
- Proven track record in developing delivery frameworks
- Ability to lead teams through meaningful change
- Experience in analytical systems drawing from diverse data
- Background working on AI-enhanced project delivery
- Exceptional communication with executive teams

Drive innovation in product development processes at Lightspeed, transforming ideas into successful implementations.

📌 Lightspeed Technical Program Management Leader (Toronto)
🏢 Lightspeed Commerce
📍 Toronto