At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection.

Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. CAA Club Group (CCG) is seeking an experienced Manager, Application Support & DevOps to lead the production support, operational stability, and continuous improvement of Club Digital Applications, Travel Systems, MuleSoft integrations, and ERS platforms.

This role will manage a team of Application Support Analysts and DevOps resources, ensuring high system availability, operational excellence, and exceptional service delivery while partnering with business stakeholders, vendors, and technology teams.



Lead and develop a team of Application Support Analysts and DevOps resources Manage day-to-day support operations, incident management, problem management, and production stability Oversee release management, deployment processes, CI/CD pipelines, and environment management Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency Manage vendor relationships, support contracts, escalations, upgrades, and patches Ensure production readiness, disaster recovery planning, and operational compliance with security standards Partner with development, infrastructure, cybersecurity, and business teams to deliver reliable and scalable solutions 10+ years of experience in Application Support, IT Operations, or DevOps ~Experience supporting customer-facing digital applications and enterprise systems ~ Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation ~ Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations ~ Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL) ~ Azure, AWS, OpenShift/Kubernetes Java/J2EE Applications Git, Jenkins, Azure DevOps, Bitbucket PostgreSQL, Oracle, SQL Server Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 Manager, Application Support & DevOps (Vaughan)
🏢 CAA Club Group
📍 Vaughan