Overview

We are seeking an experienced and highly motivated Restaurant General Manager to lead the complete operation of our large restaurant, bakery and café concept.

This is a senior leadership position responsible for managing the entire establishment, including restaurant service, café and bakery operations, staffing, food quality, customer experience, financial performance, inventory, compliance and daily operations.

The successful candidate will take full ownership of the business, lead department managers and staff, establish strong operating systems and ensure the restaurant consistently meets its service, quality and profitability goals.

Responsibilities

- Oversee all daily restaurant, café, bakery, buffet, takeout and private dining operations.
- Lead, support and hold department managers, supervisors, kitchen leaders and front-of-house staff accountable.
- Recruit, interview, onboard, train, schedule and evaluate employees.
- Maintain high standards for food quality, presentation, cleanliness and customer service.
- Monitor labour costs, food costs, purchasing, waste, sales and overall profitability.
- Prepare and manage staff schedules based on business volume and labour targets.
- Review sales, payroll, expenses and operational reports.
- Oversee inventory counts, ordering, receiving, storage and supplier relationships.
- Ensure proper operation of POS systems, cash controls, deposits, refunds and end-of-day procedures.
- Resolve customer concerns professionally and protect the reputation of the business.
- Develop strategies to increase restaurant, bakery, café, catering and private-event sales.




- Coordinate promotions, seasonal offerings and local marketing initiatives.
- Ensure compliance with FoodSafe, Serving It Right, Fraser Health, WorkSafeBC and company policies.
- Conduct regular inspections of the dining room, kitchen, bakery, café, storage and staff areas.
- Establish clear procedures, checklists and performance standards for every department.
- Report business performance, operational concerns and improvement plans directly to ownership.
- Be present during key operating periods, including evenings, weekends, holidays and major events when required.

Requirements
- Minimum five years of restaurant or hospitality management experience.
- At least two years of experience as a General Manager, senior manager or comparable operational leader.
- Experience managing a high-volume, full-service restaurant is strongly preferred.
- Experience with café, bakery, buffet, catering or multi-department operations is an asset.
- Strong understanding of labour management, food costs, inventory controls and restaurant profitability.
- Proven ability to recruit, train, motivate and manage a large team.
- Excellent leadership, organization, communication and problem-solving skills.
- Strong working knowledge of POS systems, scheduling, payroll and Microsoft Office or Google Workspace.
- FoodSafe Level 1 and Serving It Right certification, or willingness to obtain them before starting.
- Ability to remain calm and make effective decisions in a fast-paced workplace.
- Multilingual abilities are considered an asset.

Pay: $65,000.00-$75,000.00 per year

Work Location: In person

📌 Manager (Surrey)
🏢 Maharaja Catering
📍 Surrey