- Salesforce is looking for a talented and dynamic Senior Manager to join the Innovation and Transformation team to support our team’s strategy, growth, process excellence and innovation

- This person will be responsible for providing operational excellence and support to the Global Sales Compensation ecosystem around systems, tools, and specific processes/policies

- You will collaborate cross-functionally with Sales Compensation, DET, and other Prospect-to-Cash counterparts to re-engineer and automate the systems that drive our company strategies

- As a core driver in the Innovation team, you will design, build, and scale automated workflows to eliminate manual bottlenecks in the Sales Compensation process. Additionally, you will play a pivotal role in the annual planning process, translating strategic executive vision into streamlined, tech-enabled execution

- Success will be measured by: excellent business partner satisfaction; operational excellence for efficiency across the team; proactive proposals or insights based on detailed analysis; a “get it done” attitude when put under sudden pressure and/or uncertainty; proper issue handling capability depending on a variety of challenges, priorities and complexities; and becoming a great team-player

- Lead (or contribute to) project teams focusing on key compensation initiatives related to strategy, business process improvement and tool implementation or development

- Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood





- Work closely with cross-functional teams to identify and execute opportunities to automate manual, repetitive, or error-prone processes across the team and seek to implement improvements related to internal and cross functional processes

- Seek opportunities for process improvements through automation or integration of systems

- Make compensation recommendations and resolve compensation issues using a data-driven approach

- Guide and conduct user acceptance testing and training sessions for end users, as projects require

- Write comprehensive operational playbooks, process maps, and automated workflow diagrams to standardize newly engineered processes

- Champion data and AI as tools that democratize insights and accelerate execution across the team

Benefits

- Medical Care

- Life Insurance

- Retirement Savings

- Employee Assistance Programs
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- Program Management capability

- Detail-oriented, process-driven and possess the ability to manage multiple competing priorities in a fast-paced setting. Performs well under pressure and can work independently and as a part of a team





- You will be a self-starter who can work cross functionally and build strong working relationships with internal organizations

- +5 years of Business Analyst or equivalent technical experience

- BA/BS degree is required
- As the ideal candidate, you are comfortable working at all levels of an organization and possess exceptional communication and conflict resolution skills

- This role will require you to use both your strategic as well as tactical implementation and operational excellence skills

- Consulting experience a plus
- Strong desire to help others and intellectual curiosity about people and organization issue

- Demonstrated success in driving projects forward successfully to completion

- Effective influencer, communication, and interpersonal skills; great listener

- Demonstrated track record of successfully designing and implementing process improvements that reduced manual effort and improved accuracy

- +7 years of operational responsibilities related to SAAS large scale initiative as global team

- You will need to have a thorough understanding of SAAS based compensation processes, systems (Salesforce, Spiff, etc.) in addition to the operational aspects of the Sales Compensation process

- Exceptional project management skills with the ability to manage multiple workstreams across complex, cross-functional environments

- Strong presentation skillset - ability to create visually stunning executive summary documents and presentations that highlight team status & achievements, drive discussion, summarize project details and promote brand. Excels in PowerPoint Presentations

📌 Manager/Senior Manager of Strategy & Innovation (Toronto)
🏢 Salesforce
📍 Toronto