Job Overview

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will be the friendly face and efficient organizer behind the scenes, ensuring smooth daily operations within a busy medical or dental practice. Your enthusiasm and organizational skills will help create a welcoming environment for patients while supporting healthcare providers with essential administrative tasks.

This position offers an exciting chance to contribute to quality patient care through excellent office management and communication.

Responsibilities

- Greet patients warmly and assist them with check-in procedures at the front desk
- Manage multi-line phone systems, answer inquiries, and direct calls appropriately
- Schedule appointments efficiently using electronic medical records systems such as Epic or Dentrix
- Verify patient insurance information and update medical or dental records accurately
- Prepare and maintain patient charts, ensuring all documentation is complete and up-to-date
- Handle billing, coding, and payment processing with attention to detail
- Support clinical staff by managing correspondence, lab results,



and referral documentation

Requirements

- Proven experience in a medical or specialist office setting, including front desk responsibilities
- Strong knowledge of medical terminology and familiarity with electronic medical records platforms Health Quest
- Previous dental receptionist experience is highly desirable
- Excellent organizational skills with the ability to multitask in a fast-paced environment
- Proficiency in managing multi-line phone systems and office equipment
- Demonstrated administrative experience in healthcare settings or related fields
- Ability to communicate clearly and professionally with patients, staff, and providers

Join us to be part of a dedicated team committed to delivering exceptional patient experiences! Your enthusiasm, professionalism, and attention to detail will make a meaningful difference in our patients’ lives every day. Pay: $17.03-$25.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits

- Company events
- On-site parking

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 West Haven Medical Clinic
📍 Edmonton