OSS Technical Expert Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

We are seeking a highly skilled and motivated OSS Technical Expert to support, enhance, and evolve our Wireless Element Management Systems (EMS) platforms while driving automation and operational excellence across the network management ecosystem. The successful candidate will be responsible for the administration, integration, automation, and lifecycle management of Wireless Element Management platforms. This role requires strong technical leadership, cross-functional collaboration, vendor coordination, and a passion for leveraging automation and AI to improve operational efficiency.

Wireless Element Management System Platform

Management: Ensure platform stability, performance, security, and compliance. Lead platform upgrades, migrations, patching, and capacity planning activities.

Network Automation & Orchestration: Integrate EMS, OSS, inventory, and orchestration platforms across the network ecosystem.

OSS & Network Integration: Support integrations between network management systems, inventory systems, orchestration platforms, and business systems. Participate in solution design reviews and technical architecture discussions. Act as a technical lead and point of contact for vendors.

Drive issue resolution, escalations, and technical reviews with external partners. Coordinate with internal engineering, operations, architecture, security, and project teams. Ensure vendors meet service expectations, timelines, and quality standards.





Identify opportunities to leverage Artificial Intelligence and Generative AI to improve operational efficiency. Integrate AI-enabled capabilities into daily engineering and operational workflows.Stay current with emerging AI technologies applicable to OSS and network operations. Mentor junior engineers and provide technical guidance across projects.

Effectively communicate technical concepts to both technical and non-technical audiences. Operate successfully in a dynamic, rapid-paced environment with shifting priorities.

Technical Skills: ~7+ years of experience in telecommunications, OSS, EMS, network management, or related fields. ~ Strong experience with Wireless EMS. ~ Strong understanding of wireless network technologies including; LTE, 5G, Radio Access Networks (RAN), and Core network concepts ~ Experience with Linux/Unix administration. ~ Python, Shell scripting, Ansible, and REST APIs ~ Experience leading technical initiatives and cross-functional projects. The following qualifications are considered strong assets: Experience with DevOps and CI/CD pipelines. Knowledge of inventory and service orchestration platforms.

Understanding of network assurance, service orchestration, and closed-loop automation. Familiarity with AI-assisted engineering tools and enterprise AI platforms. Customer-focused with a commitment to operational excellence.

We believe in investing in our people and helping them reach their potential as valuable members of our team.



Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Canadian Criminal Record Check To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite.

We believe that in-person connection strengthens our culture and drives industry-leading performance. At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.

We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Pension plan & Employee stock options available for full-time and part-time permanent employees, some restrictions apply #

📌 OSS Technical Expert (Montreal)
🏢 Rogers communications
📍 Montreal