- We’re hiring a People Operations Manager to own our People data and the reporting built on top of it, alongside a slice of the operational work that generates it

- Cohere is scaling fast and leadership needs numbers they can trust

- Today those numbers take too long to produce and they don’t always agree with each other

- Reporting is only as good as the data underneath it, which is why this role runs real processes as well as reporting on them

- This is a hands-on building role

- You will own headcount, attrition and cost reporting, define what our metrics actually mean, and own benefits administration and employee records end to end

- You will own the answer, not just the spreadsheet
- A useful lens; this role means nobody has to debate whose number is right

- You’ll join a small HR Operations team during our Rippling implementation, which means greenfield opportunity and real influence over how our data is structured for the next few years

- Own headcount, attrition and people cost reporting end to end

- Build the exec and board level reporting our leadership relies on

- Define what our metrics mean, rather than producing whatever is asked for

- Reconcile People and Finance headcount, and keep them reconciled

- Clean up the taxonomies that make reporting unreliable, starting with termination reasons

- Chase the data quality problems nobody has asked you to chase

- Build the checks that stop bad data entering in the first place

- Own our employee data model, definitions and governance

- Work with the HRIS team so the system supports the reporting we need

- Push and challenge current systems to meet your data vision

- Own US and global benefits administration, renewal cycles and open enrolment

- Own employee records, employment verification and data requests

- Support the front line team who handle day to day employee questions

- Automate the recurring reporting so it produces itself

- Give managers and leaders access to their own numbers

- Reduce the number of requests that need a person at all





- Produce reporting that stands up to audit and external diligence

- Work with Finance and IT on the controls and evidence our data needs to carry

- Design for a company several times our current size

Benefits

- Six weeks’ paid vacation

- Equity / stock options
- RRSP, 401(k), and Pension Scheme contributions

- Coverage for 100% of your insurance premiums across health, dental, vision, and travel

- Additional coverage for accessing mental health providers/services

- Six months of fully paid parental leave, including adoption and surrogacy

- Financial support for egg freezing and IVF in Canada and the UK
- A monthly fitness and wellness allowance

- Globally dispersed company that supports a remote work culture
- A $2,000 annual education benefit for career development
- A weekly stipend for meals when working remotely and catered lunch when working from one of our global offices
- A monthly arts and culture allowance
- A monthly quality time allowance- 5+ years of people analytics and reporting experience, within fast-paced, scaling environments

- Meaningful experience delivering people operations solutions across all aspects of the talent journey

- Are comfortable anywhere across the employee journey, from hire to exit

- Experienced in HRIS implementation or migration

- Experience building reports from scratch

- Have run operations across multiple countries and entities, including EOR or contractor populations

- Pick up new tools quickly and become the person others ask

- Enjoy building elegant solutions to messy operational problems

- Write clearly and document by default

- Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data

- Effectively communicate data insights by explaining numerical findings, their source methodology, and rationale for discrepancies with alternative interpretations

- If any of the above doesn’t line up exactly with your experience, we still encourage you to apply

- Built reporting in a BI tool, or worked comfortably in SQL

- Been in a company through IPO readiness or SOC 2 and SOX preparation

- Worked in Rippling, or implemented it

📌 People Operations Manager (Data & Reporting) (Toronto)
🏢 Cohere
📍 Toronto