At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. The vacant Product Readiness & Change Risk, Lead role will report to the Leader, Quality &

Certification CoE. This role is responsible for ensuring that all product and technology changes meet enterprise standards for delivery readiness, risk management, and operational acceptance within the Enterprise Delivery Framework (EDF). This role plays a critical leadership function in embedding consistent, risk-based governance and gating discipline across the delivery lifecycle, ensuring that changes are fit-for-purpose, traceable, and production-ready before release. The role directly supports Interac's objective to strengthen delivery quality and reduce production risk by shifting from judgement-based, late-stage controls to structured, evidence-driven readiness and risk management practices. SIT / performance readiness Establish and lead a proactive, lifecycle-based approach to change risk management, ensuring: Risks are identified at intake and throughout the lifecycle (not just at release stage)



Consistent risk evaluation across products and initiatives Implement and mature initiative evaluation and risk scoring approaches to determine appropriate governance rigor and gates Partner with Risk, Security, and Product teams to align operational, regulatory, and technology risks Embed readiness requirements early in the delivery lifecycle (not just pre-release), addressing current late-stage validation gaps Provide guidance, frameworks, and tooling direction to enable operational teams Establish repeatable, enterprise-wide readiness practices that shift the organization from decentralized, inconsistent readiness approaches to standardized, evidence-based operational assurance Drive data-informed improvements across delivery practices. Drive awareness, training, and coaching across squads and product teams Bachelor's Degree in Software Engineering, Computer Science, or related discipline. ~ PMP, PMI-ACP, SAFe Agilist certifications are considered an asset. ~7+ years of experience in software delivery lifecycle governance, release management, or operational readiness ~ Experience implementing or supporting enterprise delivery frameworks, gating models, or quality control practices ~ Strong understanding of end-to-end SDLC, including requirements, build, testing, release, and operational acceptance ~ Expertise in change risk management, including early risk identification, classification, and mitigation ~ monitoring, resiliency, incident readiness) ~ Ability to design and implement evidence-based controls, gating criteria,



and traceability practices ~ The hiring range for this position is $125,000.00 - $145,000.00, and you will also be eligible for our short-term incentive plan. Generous vacation and wellness days to help you recharge Flexible hybrid work model for better work-life balance Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family Pregnancy and parental leave top-up to support growing families Charitable donation matching with United Way to amplify your impact When you become part of our team, you're joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Investing in the Future - Help us unlock digital prosperity for all Canadians.

Inspiring

Community - Work in an ecosystem where we lift each other up and rise together.

Intentional

Support - Enjoy versatile, supportive offerings that prioritize your total wellness.

Additional

Pre-Employment Requirements To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law. If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.

📌 Product Readiness & Change Risk, Lead (Toronto)
🏢 Interac
📍 Toronto