Hiring: Hair Salon Receptionist

Location: Pickering, Ontario Position: Salon Receptionist Employment Type: Full-Time / Part-Time

We are looking for a friendly, professional, organized, and customer-focused Receptionist to join our hair salon team.

The ideal candidate should be comfortable working in a busy salon setting, communicating with clients and stylists, managing appointments, handling payments, and providing excellent customer service.

Responsibilities & Duties

- Greet and welcome clients in a friendly and professional manner
- Answer incoming phone calls, messages, and customer inquiries
- Book, reschedule, and confirm client appointments
- Manage the salon appointment schedule and coordinate with stylists
- Check clients in and out efficiently
- Process cash, debit, and credit card payments accurately
- Handle daily transactions and maintain accurate records
- Explain salon services, pricing, and promotions to clients
- Recommend appropriate services and retail products when needed
- Assist with upselling salon services and products
- Follow up with clients regarding appointments when required
- Handle cancellations, late arrivals, and scheduling changes professionally
- Maintain a clean, organized, and welcoming reception/front-desk area
- Communicate client requests and important information to hairstylists and management
- Assist with opening and closing front-desk procedures




- Maintain client information and appointment records
- Help manage inventory and notify management when products or supplies are running low
- Assist with general administrative duties
- Handle customer concerns professionally and escalate issues to management when necessary
- Follow salon policies, procedures, and customer-service standards
- Work as part of a team and support salon staff during busy periods

Requirements
- Previous receptionist, customer service, or salon experience is an asset
- Excellent communication and interpersonal skills
- Professional appearance and attitude
- Strong organizational and multitasking skills
- Comfortable using computers, booking systems, and POS/payment systems
- Ability to work in a fast-paced environment
- Reliable, punctual, and responsible
- Ability to work evenings and weekends when required
- Sales and retail experience is an asset
- Must be comfortable speaking with clients both in person and over the phone

What We’re Looking For We want someone who is reliable, confident, professional, and customer-focused. The receptionist is the first and last person many clients interact with, so providing a positive experience is extremely important.

To apply: Please send your resume and a brief introduction about yourself, along with your availability.

Pay: $17.60-$18.00 per hour

Work Location: In person

📌 Receptionist (Pickering)
🏢 Gatsby Studio Salon u0026
📍 Pickering