What We Are Hiring

We are looking for individuals who are ready to join our team right away. .

About US

Rocky MTN Chocolate's Kelowna franchise locations are locally owed, and operated by our team as part of the TJ's Group of Companies. We are looking for candidates who are as passionate about customer service as they are about chocolate.

With a love for chocolate, and a dedication to providing the best that confections have to offer, we work in small batches and entirely by hand. Our sweets boast a uniqueness in both product and experience. With our dedication to sourcing the best ingredients, and producing the best hand made products we are proud to be memebers of the World Cocoa Foundation.

What We Do

Step into a Rocky Mtn Chocolate and you’ll get that 'kid in a chocolate shop' feeling again. Known for our incredible boxed chocolates as well as our traditional caramel apples, we believe the experience of watching our products made it is just as delightful as eating them. Come and watch fudge being made by hand or apples dipped in decadent caramel than in one of our stores.

Today, we continue to focus on providing the absolute best, in ingredients, taste, and experience while modernizing the world of chocolate as we know it. As we continue to grow, we place emphasis on remaining a Canadian, small, family run business and look forward to the future of confection.

This position has varying hours and shifts lengths

Duties

- Communicate clearly, concisely and accurately in order to ensure effective store operations
- Able to work in a team and/ or individually
- Demonstrate optimism, integrity and honesty
- Maintains friendly demeanour and positive attitude




- Acknowledge customers and help to understand customer needs and wants
- Help to sustain a clean and properly merchandised store appearance
- Eagerly adapts to customer feedback and any opportunities for improvement
- Demonstrate strong team building skills
- Knowledge of all products and dietary restrictions
- Eager to help customers both behind the counter and in front
- Sample products for customers to enjoy
- Able to keep calm demeanour during high volume periods
- Enthusiastic about working with people and acknowledging the “customer comesfirst” approach
- Dedicated to providing a unique and enjoyable customer experience
- Keep the store clean by sweeping, mopping, doing dishes, windows and restockingshelves.
- Must be able to lift heavy boxes up to 40 lbs

Qualifications:
- Retail sales experience is beneficial, but not required
- You are driven by excellent customer service and making that sale
- Passion for chocolate
- Ability to work flexible hours, including day, evening, and weekend shifts within retail hours of operations.

We thank all those who show interest, however only those selected for an interview will be contacted. Job Type: Part time

Pay: From $18.25 per hour

Benefits

- Store discount

Flexible language requirement:
- French not required

Ability to commute/relocate:
- Kelowna, BC V1Y 6H2: reliably commute or plan to relocate before starting work (required)

Application question(s):
- What is your availability throughout the week?
- How many hours a week are you seeking to work, and what days are you available ?

Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:
- Food Safety Certification, or can you obtain it (preferred)

Work Location: In person

📌 Rocky MTN Chocolate - Primarily Evenings & Weekends (Kelowna)
🏢 Olivias
📍 Kelowna