Responsibilities:

- Create effective, user friendly and visually appealing interfaces.

- Design the overall functionality of the product in order to ensure a excellent user experience, iterate upon it in accordance with user-testing.

- Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.

- Take a user-centered design approach and rapidly test and iterate the designs.

- Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes

General Skills:

- Relevant experience creating GUI designs based on user interaction and performance

- Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
- ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users

- Managing end-to-end user research from recruiting to synthesis.

- Proficiency with design and prototyping tools

- Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.

- Thorough understanding of the limitations and appropriate use of web development technologies

- Experience in designing online programs with emphasis in the emotional aspects of human experience

- Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences

- Experience designing the overall functionality of the product,



and in order to ensure a great user experience, iterate upon it in accordance with user-testing

- Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces

- Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces

- Experience identifying design problems and devising elegant solutions

- Experience making strategic design and user-experience decisions related to core, and new, functions and features

- Experience gathering user feedback to configure existing interfaces
- A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

- Experience with Figma, Canvas and similar tools

Desirable Skills:

- Knowledge of accessability testing

- Ability to work with Ontario Design system

- Knowledge of digital service standard.

- Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships

- Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics,



A/B testing, card sorting, etc.

- Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements

Requirements

Experience and Skill Set Requirements:

Must Haves:

- Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.

- Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.

- Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.

- Experience working in an agile, sprint-based development environment

- Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)

- Experience with Figma user interface design software

- Experience designing interfaces with a design system

- Ability to work with Ontario Design system

Skill Set Requirements:

Communications Skills:

- Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.

- Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.

- Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

- Demonstrated experience within a collaborative team working at different levels.

Prior Public Service/OPS experience

📌 UX Designer - Senior (Toronto)
🏢 Maarut
📍 Toronto