Location: Robson St, Vancouver, BC

Reports to: Store Manager/Assistant Store Manager

Workplace Type: On-siteJob Type: Part-Time, Full-Time, Permanent

Wage: $18.25 The Team Founded in 1981, JD Sports has grown from a single store in the UK into a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands, with a growing presence across Canada. At JD Sports Canada, our teams are united by a shared passion for sport, music, fashion, and the culture that connects them. We’re committed to building diverse, inclusive, and high-performing teams who bring energy, individuality, and a genuine passion for our brands to everything they do.

Our people are at the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to life.

Role Overview We are seeking a high-energy, performance-driven Retail Sales Associate to join our team in a rapid-paced lifestyle and sports-inspired retail environment. This role is accountable for delivering best-in-class customer service on the sales floor while also executing high standards of stockroom and operational discipline behind the scenes. You will be expected to drive sales, protect stock integrity, and contribute to a high-performance store culture where execution and customer experience go hand in hand.

Key Responsibilities Sales & Customer Experience (Front of House) Deliver outstanding customer service through active engagement, product knowledge, and styling support

Consistently drive sales and conversion through strong selling behaviours and add-on selling techniques

Build repeat customer relationships through excellent service and product confidence

Support achievement of daily, weekly,



and monthly sales targets

Ensure the sales floor is fully stocked, well presented, and aligned to brand visual standards

Handle transactions accurately and efficiently using POS systems

Resolve customer queries quickly and professionally, escalating when required Stockroom & Operational Excellence (Back of House) Receive, unpack, and process inbound stock with speed and accuracy

Maintain strict stockroom organisation to ensure fast and efficient product flow to the sales floor

Complete replenishment in line with store sell-through and commercial priorities

Support inventory integrity through cycle counts, audits, and discrepancy resolution

Execute markdowns, price changes, promotions, and floor transitions accurately and on time

Adhere to all loss prevention procedures and support shrink reduction initiatives

Maintain health, safety, and housekeeping standards in all back-of-house areas Performance Expectations Consistently meet or exceed individual and store sales targets

Maintain high standards of stock accuracy and replenishment efficiency

Demonstrate strong product knowledge across all key categories

Execute operational tasks within set deadlines with minimal error rates

Contribute to a high-energy, team-first store culture focused on results What You Bring Strong work ethic with a performance and results-driven mindset

Passion for sports fashion, footwear,



and lifestyle retail

Ability to work at pace in a high-volume environment

Strong communication and teamwork skills

Detail-oriented with strong organizational discipline

Flexible availability including evenings, weekends, and peak trade periods

Previous retail experience is an asset, but attitude and execution are critical What We Offer Competitive hourly pay

Staff discount across product ranges

Performance-driven culture with growth opportunities

Training and development in both sales and operations

Opportunity to progress within a fast-growing retail environment Extended health, dental, vision, professional services (RMT, Chiropractor, Physiotherapist, etc.) coverage (For Full-Time employees) Our Values Entrepreneurial

Competitive

Responsibility

Integrity We believe in extending our entrepreneurial and competitive spirit beyond financial performance to making the world around us a better place. We always strive to do the right thing for our colleagues, our customers, and our communities.

Equal

Opportunity

At JD Sports Canada, we believe our strength comes from the diversity of our people, perspectives, and experiences. We are committed to creating an inclusive, equitable, and accessible workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. As an equal opportunity employer, we welcome applications from all qualified candidates and are committed to ensuring a fair and inclusive recruitment process.

If you require an accommodation at any stage of the hiring process, please let us know—we are happy to work with you to ensure you have the support you need to participate fully.

📌 Sales Associate (Vancouver)
🏢 JD Sports
📍 Vancouver