02 Sep
|
Quantiphi
|
Toronto
Transform customer interactions at Quantiphi as a Senior CCaaS Architect, located in Toronto with a hybrid work model. This role focuses on the strategic design and configuration of AI-driven customer engagement solutions. You will collaborate with architects, manage integrations, and ensure high-quality customer journeys. Oversee configuration and deployment processes with efficiency
- Conduct user acceptance testing and production turnarounds
- Minimum of 10 years in relevant technologies and implementations
- Ability to produce explicit technical documentation
- Contribute to impactful digital transformations and customer service excellence with Quantiphi’s talented team.
#
📌 Senior CCaaS Architect at Quantiphi (Toronto)
🏢 Quantiphi
📍 Toronto