Compensation Range: 110K - 140K CAD Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Reporting to the VP, VAS Strategy & Operations, we are hiring a Senior Manager, VAS Product Innovation & Delivery Operations.

As our new Senior Manager, you will act as the operational bridge between Valuation Advisory Services (VAS), Product, and Engineering, translating business priorities into clear requirements and ensuring they move through the delivery lifecycle with structure, visibility, and momentum. You will bring discipline to intake, backlog management, governance, delivery tracking, testing, and release readiness while partnering closely with business leaders, subject matter experts, and Product Managers. You will help establish a scalable, repeatable operating model for how VAS identifies, prioritizes, and delivers new capabilities through the ARGUS Intelligence platform, reducing reliance on individual knowledge and creating greater transparency and consistency across the process.

This is a full-time, permanent hybrid role based in Toronto, Ontario. You will take ownership of the operating rhythm that connects VAS business priorities with Product and Engineering delivery. Working closely with senior business leaders, subject matter experts, and Product Managers, you will help operationalize what the next generation of CRE Valuation and Insights workflows will look like, with meaningful influence over how new capabilities are shaped and delivered through the ARGUS Intelligence platform.

You will build relationships across VAS, Product, Engineering, and other enabling teams while developing a broad understanding of the commercial real estate industry, the business needs shaping the market, and the delivery considerations and dependencies behind evolving products and capabilities. VAS is evolving toward a more scalable and repeatable operating model, creating an opportunity for you to help shape the processes that support that transition. You will identify opportunities to simplify, standardize, and automate how work moves from idea through delivery, creating practices that reduce reliance on individual knowledge and make execution more transparent and repeatable.

Manage the backlog and delivery readiness. You will partner closely with Product Managers to maintain and refine the product backlog, supporting prioritization, identifying dependencies, and ensuring requirements are ready for sprint planning and delivery.



You will connect business priorities with solution discussions, timelines, and feedback throughout the delivery lifecycle.

You will ensure decisions, actions, risks, dependencies, and blockers are visible, documented, and followed through to resolution. Coordinate delivery and release readiness. You will coordinate testing and UAT, prepare business users for new capabilities, and capture post-release feedback to help inform future priorities.

You will identify opportunities to simplify, standardize, and automate how VAS operates, helping turn individual knowledge and practices into repeatable processes. You will document requirements, decisions, delivery outcomes, and lessons learned, using insights from completed initiatives to continuously improve how new capabilities move from business need to implementation. You have worked in product operations, product delivery, business analysis, program management, or a related role where you have helped move complex product or platform initiatives from business need through delivery.

You understand how to bring structure to evolving priorities, manage dependencies and stakeholders, and keep multiple workstreams moving forward while maintaining alignment across business, Product, Engineering, and other teams. The product and delivery mindset. You know how to turn business needs into clear requirements, user stories, acceptance criteria, or implementation plans that Product and Engineering teams can act on.

You have experience working with backlogs and supporting activities such as prioritization, sprint planning, demos, UAT, testing, and release readiness. You can work effectively with business leaders, subject matter experts, Product Managers, and technical teams, translating across different perspectives and keeping everyone aligned on priorities, decisions, and next steps. You are confident, engaging senior stakeholders, asking thoughtful questions, challenging assumptions, and balancing competing demands while keeping multiple priorities and workstreams moving forward.

You can manage multiple priorities, timelines, risks, decisions, and dependencies while maintaining transparent documentation and ensuring commitments are followed through. You are curious and resourceful,



with the judgment to look beyond the immediate request and understand the business problem behind it. You are comfortable using AI and other tools to work more effectively while applying your own judgment, critical thinking, and attention to detail to ensure the quality of your work.

Experience with commercial real estate, valuation, or a related environment would help you ramp up quickly but is not required. Familiarity with backlog and delivery tools such as Jira, Azure DevOps, Aha!, or similar platforms, as well as collaboration tools such as Microsoft Teams, SharePoint, or Confluence, is an asset.

Experience in commercial real estate, valuation, or a related industry would be an asset, as would familiarity with tools such as Jira, Azure DevOps, Aha!, Microsoft Teams, SharePoint, or Confluence. Exposure to AI-enabled tools, automation, or process improvement initiatives would also be beneficial, but none of these are required for you to succeed in the role.

Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.

Growth and development: we invest in your professional learning.

Our Altus Intelligence

Academy offers over 150,000 hours of learning content.

Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work — use the office for collaboration and remote work for focused tasks. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. Use of Artificial Intelligence AI tools may be used to support the initial stages of screening for this role; These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks.

All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process. We work with the most influential Commercial Real Estate firms around the world providing you exposure to some of the most significant CRE and proptech mandates.

A high performance & high trust environment: You'll have a high level of accountability balanced with our Take What You Need unlimited vacation program. Leaders who are invested in well-being & performance: We'll help you grow your skills and accomplish great things to develop your career. Altus reasonably accommodates people with disabilities throughout the recruitment and selection process.

📌 Senior Manager, VAS Product Innovation & Delivery Operations (Toronto)
🏢 Altus Group
📍 Toronto