Drive transformation at RBC as a Senior Manager in Process Practice Management. Leverage your expertise to enhance governance, accountability, and efficiency in operations across our teams. Reporting to the Director of Process Practice Management & Strategy, you will serve a vital role in shaping how we govern and sustain processes in Operations.

This senior role requires a strategic mindset and a proven ability to lead and influence stakeholders. You will refine process ownership, oversee lifecycle governance, and implement practical management methodologies to build a sustainable practice. Key Responsibilities:

- Provide leadership in Process Practice Management frameworks
- Establish effective governance for process ownership and lifecycle management




- Partner with Operations teams on strategic process initiatives
- Promote adoption of process management practices through coaching
- Assess process management maturity and recommend improvements

Requirements:

- Bachelor’s or Master’s degree in Business or related field
- 5+ years in process management or operational excellence
- Robust problem-solving and analytical skills
- Proven leadership and stakeholder management abilities
- Knowledge of governance tools and process documentation

Become a catalyst for process excellence and operational transformation at RBC in Toronto.

📌 Senior Process Management Leader at RBC (Toronto)
🏢 RBC
📍 Toronto