Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a Senior ServiceNow Developer for our consulting client, working on a long term contract with a large client.
We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO).
The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality.
Key Responsibilities
Design| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements.Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts.Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes.
Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes across key ServiceNow modules.Create and execute Automated Test Framework (ATF)
test suites to validate functionality| reduce regression risk| and support release quality.
Collaborate with business stakeholders| process owners| architects| and QA teams to translate requirements into effective technical solutions.
Troubleshoot defects| performance issues| and production incidents provide root-cause analysis and implement sustainable fixes.
Support upgrades| enhancements| update sets| deployments| and release management activities in multi-environment ServiceNow programs.
Document technical design| configuration decisions| support procedures| and testing evidence in a clear and reusable manner.
Required Qualifications
Minimum 10 years of hands-on ServiceNow development experience.
Minimum 10 years of overall IT experience.Hands-on experience supporting and developing ITSM and CSM modules.
Strong experience building server-side and client-side ServiceNow customizations| including business rules| script includes| client scripts| UI policies| and related framework components.Practical experience with Flow Designer and ATF.
ServiceNow Certified System Administrator (CSA) certification is required.Solid understanding of ServiceNow data model| catalogworkflow concepts| forms| lists| notifications| and role-based access controls.
Experience working in Agile or iterative delivery environments with cross-functional teams.Preferred QualificationsServiceNow Certified Implementation Specialist (CIS) certifications in ITSM| andor CSM.
Hands on experience working on custom OOB functionalities related to Finance domain.Experience with integrations using RESTSOAP APIs| IntegrationHub| MID Server| or scripted integrations.Experience with performance troubleshooting| set-up of platform best practices| and governance of customization standards.Exposure to CMDB| knowledge management
Essential Skills: Role Summary
We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO).
The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality.Key ResponsibilitiesDesign| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements.Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts.Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes.Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes