- We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO).
- The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality.
Key Responsibilities
- Design| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements. Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts.
- Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes.
- Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes across key ServiceNow modules.
- Create and execute Automated Test Framework (ATF) test suites to validate functionality| reduce regression risk| and support release quality.
- Collaborate with business stakeholders| process owners| architects| and QA teams to translate requirements into effective technical solutions.
- Troubleshoot defects| performance issues| and production incidents provide root-cause analysis and implement sustainable fixes.
- Support upgrades| enhancements| update sets| deployments| and release management activities in multi-setting ServiceNow programs.
- Document technical design| configuration decisions| support procedures| and testing evidence in a clear and reusable manner.
Required Qualifications
- Minimum 10 years of hands-on ServiceNow development experience.
- Minimum 10 years of overall IT experience.
- Hands-on experience supporting and developing ITSM and CSM modules.
- Strong experience building server-side and client-side ServiceNow customizations| including business rules| script includes| client scripts| UI policies| and related framework components.
- Practical experience with Flow Designer and ATF.
- ServiceNow Certified System Administrator (CSA) certification is required.
- Strong understanding of ServiceNow data model| catalog workflow concepts| forms| lists| notifications| and role-based access controls.
- Experience working in Agile or iterative delivery environments with cross-functional teams.
Preferred Qualifications
- ServiceNow Certified Implementation Specialist (CIS) certifications in ITSM| and or CSM.
- Hands on experience working on custom OOB functionalities related to Finance domain.
- Experience with integrations using RESTSOAP APIs| IntegrationHub| MID Server| or scripted integrations.
- Experience with performance troubleshooting| set-up of platform best practices| and governance of customization standards.
- Exposure to CMDB| knowledge management| ser
- Essential Skills:
Role Summary
- We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO).
- The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality.
Key Responsibilities
- Design| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements.
- Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts.
- Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes.
- Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes