DRIVING POSSIBILITIES Position: Service Manager Status: Full-Time Dealership: OpenRoad Toyota Peace Arch Department: Service We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

No one is just a number here, everyone matters, and our culture is the foundation of our success. Exclusive perks and benefits, including Tool Subsidy Program, Footwear Subsidy Program, a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses Comprehensive extended health and dental plan (applicable for full-time positions only) Strong focus on training, development, and internal promotion opportunities Recruit and provide training for service department staff to promote customer satisfaction and high quality service. Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner.





Generate and continually strive to increase labour sales by planning and executing ongoing service advertising program. Review performance of service advisors and evaluate and train on an ongoing basis. Ensure that all necessary shop equipment is available, and maintain a safe working condition.

Review quality control procedures on an ongoing basis to ensure all staff are complying with policies and procedures. Control department budgets and other expenses. Meet with dealership management routinely to review service department performance, set future performance objectives, plan promotional activities, and discuss additional departmental matters.

Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. 5-10 years of experience in automotive dealership service department. ~ Working knowledge of automotive equipment parts and accessories. ~ Current knowledge of local sources of supply. ~ To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. We are an equal chance employer that values diversity, inclusion, and respect in the workplace.

📌 Service Manager- OpenRoad Toyota Peace Arch (Surrey)
🏢 OpenRoad Auto Group
📍 Surrey