Join Everforth Apex as a Business Analyst for the ServiceNow Integrated Success Program. Focus on requirements definition, analysis, and stakeholder engagement to drive program efficiency. This role involves working closely with business and technology teams to translate strategic objectives into detailed user stories and acceptance criteria. You will facilitate workshops, manage the backlog, and document essential program elements to support effective decision-making. Key Responsibilities:

- Gather and clarify requirements through stakeholder engagement sessions
- Support backlog creation and refinement with Product Owners
- Ensure alignment of business objectives with technical feasibility
- Document key decisions, action items, and change impacts
- Prepare reporting materials for program leadership and stakeholders Requirements:
- Experience with enterprise technology and ServiceNow
- Robust analytical and documentation skills
- Background in Agile practices and sprint readiness
- Capacity to engage diverse stakeholders effectively
- Knowledge of ITSM and automation concepts preferred Utilize your expertise in Business Analysis to enhance ServiceNow initiatives at Everforth Apex.

📌 ServiceNow Business Analyst at Everforth Apex (Mississauga)
🏢 Apex Systems
📍 Mississauga