The Senior Business Analyst plays a pivotal role in driving operational efficiency, enhancing reporting accuracy, and aligning technology solutions with evolving business needs. This role involves deep collaboration with cross-functional teams, including product owners, developers, testers, and business stakeholders, to deliver high-impact solutions across multiple domains such as financial systems, insurance reporting, and corporate accounting.

About the Role

- Identify and assess business needs.
- Create user stories and clear acceptance criteria in ADO.
- Collaborate with team and triage problem tickets and bugs.
- Work closely with development team on solutioning and RCA.
- Support the user with their User Acceptance Testing (UAT) and functional troubleshooting.
- Coordinate deployment documentation and approvals.

Responsibilities :

- Solution Delivery & Stakeholder Engagement
- Lead business analysis efforts for an insurance management platform, including troubleshooting, reporting, and team alignment.
- Act as the primary liaison between business users and technical teams, ensuring explicit communication and iterative product refinement.
- Facilitate alignment meetings and support requirement discovery, development, and testing.
- Strategic Planning & OKR Development
- Contribute to the development of team-level Objectives and Key Results (OKRs), aligning initiatives with broader organizational goals.
- System Upgrades & Vendor Coordination
- Support upgrade testing activities and coordinate issue resolution with vendors.
- Collaborate with business lines to define and execute effective test strategies.




- Business Requirements & Solution Design
- Define and validate business requirements for various software enhancements to meet evolving business needs.
- Guide development teams to ensure solutions meet business expectations and compliance standards.
- Financial Systems & Reporting Enhancements
- Troubleshoot financial transaction issues and coordinate enhancements for improved reporting.
- Present issues to vendors and support the Product Owner in managing cross-functional expectations.
- Insurance Data & Corporate Reporting
- Provide expert analysis on insurance data inconsistencies and reporting challenges.
- Collaborate with IT architects to support strategic planning and roadmap development.
- Help business units visualize root causes and recommend actionable solutions.
- Agile Practices & Continuous Improvement
- Adapt and refine Agile and business analysis practices to align with organizational culture and governance.
- Promote best practices in requirement gathering, stakeholder engagement, and solution delivery.

Qualifications

- Proven experience in business analysis within insurance services or investment management.
- Strong understanding of risk models, financial reporting, and insurance systems.
- Excellent communication and stakeholder management skills.
- Experience with Agile methodologies and cross-functional team collaboration.

Required Skills :

- Knowledge of Power BI.

Preferred Skills :

- Ability to create and leverage screen mockups and visual artifacts using leading industry tools such as Miro or Mural.

📌 Sr. Business Systems Analyst (Canada)
🏢 Alquemy Search u0026 Consulting
📍 Canada