- We are currently seeking a new Account Executive to join our Strategic Customer Sales team

- Our Strategic Account Executive in Customer Sales team is committed to empowering legal professionals by helping them maximize the value of Clio’s powerful, all-in-one product ecosystem

- As an Account Executive, you’ll serve as a strategic advisor to our existing customers, guiding them toward greater efficiency and elevated client service

- You’ll drive growth through thoughtful upselling and cross-selling across our full suite of solutions—including our core platforms and our cutting-edge AI offering, Clio Duo

- Your role will involve proactively uncovering customer needs, showcasing the distinct advantages of our integrated technology, and delivering tailored solutions to address their most complex challenges

- You’ll be upselling and cross-selling Clio’s full suite of solutions

- Converting qualified opportunities using telephone, email and product demonstrations

- Using Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks and Calendar

- Paying close attention to key metrics, including number of qualified leads and conversion rate at various stages of the funnel through paid accounts

- Working with Support, Account Managers, SDRs/BDRs, Customer Success Managers and Sales Engineers in order to provide solutions to our customers

- Forecasting, negotiation and deal closures

- Developing business cases for customers

- Hunting and prospecting into existing customer accounts

Benefits

- Specialized learning and development programs and access to an in-house performance coach

- Equitable compensation for your contributions, regardless of gender, race,



or any other identifying factor

- Access to pay transparency on all of our global roles

- Company equity for applicable employees

- RRSP-matching in Canada, 401k in the US, and pension plans in Ireland

- Hybrid model – striking the right balance between the advantages of in person connectivity that in office brings, and the flexibility of remote

- Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)

- Parental leave options for birthing and non-birthing parents
- A $500 contribution to your child’s RESP

- Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program

- Virtual and In-person Wellness Programs to support mental and physical health

- Paid time for volunteering through our Clio Gives program

- $2000 annual counseling benefit for CAD Clions- Experience using tools such as Salesforce, Salesloft, ZoomInfo, SalesNav or similar is a plus

- Knowledge and passion for technology and cloud-based products

- Account Planning: Develop and execute strategic account plans to ensure client satisfaction, retention, and growth

- Experience working complex deal cycles with high-leverage customers

- Cold calling skills
- Advocate for Clients: Pass client feedback and feature requests to our product teams and facilitate meetings with project managers to discuss potential product enhancements
- A competitive mindset

- Minimum 4 years of sales experience, including closing deals

- Demonstrate a keen interest in improving your craft by using AI

- Previous experience running demos
- A coachable and collaborative nature

- 3 years of experience working in SaaS or other technology companies

📌 Strategic Account Executive (Customer Sales) (Toronto)
🏢 Clio
📍 Toronto