POSITION TITLE: Supply Chain Manager

REPORTS TO: Chief Operating Officer

DEPARTMENT: 75 – Purchasing

SUPERVISORY LEVEL: Management

Our Company:

TENTE Casters, Inc. North America is a reliable partner for casters and wheels and the associated processes, systems, and solution around the world. TENTE is a world market leader in the Medical and Institutional industries. As an international, privately owned manufacturer, TENTE’s employees strive to ensure mobility and make life easier. We provide absolute precision, visionary design and service that inspires around the globe.

:

Responsible for leading TENTE USA’s end-to-end supply chain planning and execution to ensure customer demand is translated into effective inventory, material, supplier, and internal manufacturing requirements. The Supply Chain Manager provides forward-looking visibility to demand, supply, inventory, and capacity risks and leads cross-functional actions to support customer delivery, working capital, and Company objectives.

Esssential Job Function:

The Supply Chain Manager owns demand planning, forecasting, inventory strategy, supply planning, supplier strategy, localization/onshoring planning, supply chain analytics, and the supply-and-demand planning process. The role works closely with Operations and Production Planning to identify future capacity constraints while Operations retains ownership of detailed production scheduling and execution.

The Supply Chain

Manager also provides organizational leadership and oversight of the Customer Service function through the Customer Service Manager.

Primary Responsibilites:

·. Own the demand planning and forecasting process for both purchased and internally manufactured products and components, using historical demand, customer forecasts, backlog, commercial input, and known business changes.

· Translate finished-goods demand into material, component, inventory, and internal manufacturing requirements through ERP/MRP and product structures.

· Analyze forecast accuracy, demand variability, trends, and changes in customer requirements; challenge assumptions and improve forecast quality over time.

· Own inventory strategy and inventory targets, including safety stock, reorder parameters, inventory turns, excess and obsolete inventory, and working-capital considerations.





· Develop medium- and long-term supply plans and identify future material, supplier, and manufacturing capacity constraints before they impact customers.

· Partner with Operations and Planning to compare manufacturing requirements with available machine, labor, tooling, and work-center capacity.

· Provide forward-looking workload and capacity visibility and develop scenarios and recommendations when demand exceeds available supply or manufacturing capacity.

· Lead the regular supply-and-demand planning / S&OP; process, connecting Demand, Inventory, Materials, Manufacturing Requirements, Capacity, and Customer Delivery.

· Own supply chain analytics, KPI development, and reporting, including forecast accuracy, inventory performance, supplier delivery, shortages, backlog, lead time, and customer delivery risk.

· Review, interpret, and analyze ERP and business intelligence data to identify root causes, risks, trends, and opportunities and provide actionable recommendations to leadership.

· Provide leadership and direction for purchasing and supplier-management activities, including supplier strategy, performance, continuity, cost, quality, and delivery.

· Oversee supplier sourcing and commercial activities, including negotiations, supplier transitions, and cost-reduction initiatives.

· Lead supply-risk mitigation and contingency planning for critical materials and suppliers.

· Play a lead role in localization and onshoring initiatives by developing transition plans that address demand, inventory, supplier, tooling, lead-time, capacity, and working-capital requirements.

· Partner with Operations, Engineering, Quality, Finance, Sales, and Customer Service on make-versus-buy, localization, sourcing, capacity, and inventory decisions.

· Manage the Customer Service function through the Customer Service Manager, ensuring alignment between customer commitments, order management, supply capability,



and delivery performance.

· Provide management, development, and oversight of the Customer Service Manager and Supply Chain team while maintaining clear accountability for day-to-day functional responsibilities.

· Partner with Customer Service on backlog, allocation, customer priorities, escalations, and delivery-risk management.

· Ensure company purchasing and delivery policies and applicable ISO procedures are followed and continuously improved.

· Monitor supplier and material-market conditions and identify risks or opportunities affecting cost, availability, lead time, and continuity of supply.

· Ensure accurate and effective use of ERP/MRP planning parameters, item master data, BOM information, and inventory data in partnership with responsible functions.

· Continuously improve supply chain, purchasing, inventory, planning, and customer service processes.

· Develop, train, and manage direct reports to optimize performance and professional growth.

· Participate in special projects and perform other duties as assigned.

Required Skills and Qualifications:

· Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Finance, Analytics, or a related field preferred.

· 5+ years of progressive supply chain experience in a manufacturing environment, including leadership responsibility.

· Demonstrated experience with demand planning, forecasting, inventory management, MRP, and capacity planning.

· Strong analytical and quantitative problem-solving skills with the ability to independently interpret data and develop recommendations.

· Experience translating customer demand into material and internal manufacturing requirements.

· Strong understanding of manufacturing planning, ERP/MRP systems, BOM structures, inventory controls, and supply chain principles.

· Advanced proficiency in Microsoft Excel; experience with business intelligence tools

· Experience with S&OP; or formal supply-and-demand planning processes preferred.

· Strong leadership, communication, and cross-functional collaboration skills.

· Ability to balance strategic planning with hands-on problem solving in a quick-paced manufacturing environment.

- · APICS/ASCM certification such as CPIM or CSCP preferred.

📌 Supply Chain Manager (Etobicoke)
🏢 TENTE North America
📍 Etobicoke