Surrey Police Service

Network Analyst 3

Regular, Full Time Surrey Police Service (SPS) is Surrey’s current municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with cutting-edge new approaches and community-based solutions.

It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

Surrey Police

Service (SPS) has an exciting opportunity for a Network Analyst 3 to join our Information Management and Technology Division, within the Corporate Services Bureau. Performing a critical role in leading the ongoing development and sustainment of our IT networking infrastructure, the successful candidate will possess a strong understanding of current networking technologies and trends with in-depth knowledge of Cisco network technologies including switches, QoS, Wi‑Fi and VoIP. Drawing on experience to develop standards and best practices, they will be proficient in network monitoring and troubleshooting tools (e.g., Focus areas include equipment evaluation and provisioning, SOP development, network design, performance monitoring and tuning, and working with various IT teams and vendors to maintain overall Infrastructure health in accordance with established IT policies and procedures.

This is an on‑site position and the anticipated schedule for this position is 35 hrs/week.



Provide operational support for a variety of communication systems including wired and wireless technologies. Respond to and resolve communications issues, including hardware failures, network outages, and system errors.

Provide troubleshooting support and guidance to IT staff and end‑users. Work with various stakeholders to recommend, design, testing, and implement system upgrades and improvements to existing systems and processes. Analyze data and metrics to identify bottlenecks, vulnerabilities, and areas for improvement.

Perform monitoring and maintenance activities in accordance with established IT policies and procedures. Preparing and maintaining technical and user documentation including system documentation and SOPs required to support police operations. Knowledge in complex essential IT infrastructure components (e.g., relational database system, network operating system, wide area network) and security issues.

Ability to communicate effectively, both orally and in writing. Ability to explain and present complex technical information. Ability to apply a work around, improvise, or conduct a root cause analysis.

Degree in a related field from a recognized institution. All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

Surrey Police

Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short‑term and long‑term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. Note – The aforementioned benefits only apply to eligible full‑time positions within SPS.

📌 SYSTEM ANALYST (Full Time) (Surrey)
🏢 Township of Muskoka Lakes
📍 Surrey