Elevate your career as a Technical Account Manager with Kinaxis, a leader in supply chain solutions. Engage with strategic customers while maximizing solution value in a hybrid work setting. This role focuses on developing expertise in customer environments and solutions.

You will act as a vital technical advisor, aiming to enhance operational performance and ensure long-term business success. Work collaboratively with various teams to manage technical risks and guide complex customer initiatives. Key Responsibilities:

- Serve as the primary advisor for strategic customers
- Lead technical reviews to identify risks and improvements
- Investigate complex issues and drive resolutions
- Recommend solution enhancements with cross-functional teams
- Advise customers on best practices and platform capabilities

Requirements:

- Bachelor's degree in a relevant field or equivalent experience
- 7+ years in customer-facing technical roles
- 3+ years of Kinaxis Maestro experience
- Deep expertise in enterprise SaaS solutions
- Strong problem-solving skills and ability to influence stakeholders

Become a trusted partner and support Kinaxis' innovative solutions in the supply chain industry.

📌 Technical Account Manager at Kinaxis (Quebec City)
🏢 Kinaxis
📍 Quebec City