Become a vital technical partner for premium customers as a Technical Account Manager at Fortinet. Leverage your network security expertise while supporting clients across the Americas Region. This role demands a seasoned professional with at least five years of experience in networking.

You will focus on analyzing customer configurations, recommending actions, and offering installation assistance. Engaging directly with customers, this position provides an opportunity to enhance your skills while ensuring excellent service delivery. Key Responsibilities:

- Collect and analyze customer network configuration data
- Recommend solutions based on data analysis
- Provide installation and configuration guidance
- Conduct quarterly site visits and weekly calls with clients
- Document best practices for troubleshooting methodologies Requirements:
- Minimum five years in a relevant technical role
- Solid background in network security and routing
- Experience with Windows server applications and scripting
- Excellent customer service and communication skills
- Certifications like CCNA, CCNP, or CISSP are a plus Support Fortinet's clients while developing your skills in a leading company.

📌 Technical Account Manager at Fortinet (Burnaby)
🏢 Fortinet
📍 Burnaby