Business Analyst (GenAI):

On behalf of our Banking client, Procom is searching for a Business Analyst (GenAI) for a 12 month contract role (possible extension/conversion). This position is a hybrid position with 2 days onsite at our client’s Toronto office.

Business Analyst (GenAI) - :

The role involves supporting the delivery of enterprise GenAI solutions by translating technical capabilities into business outcomes. The Business Analyst (GenAI) will act as a bridge across business, technology, and governance to ensure solutions are scalable, compliant, and production-ready within a regulated banking setting.

Business Analyst (GenAI) - Responsibilities:

- Lead discovery and document current-state architecture, data flows, integrations, and user journeys.
- Translate requirements into clear functional and non-functional specifications and manage scope, dependencies, and priorities.
- Maintain and refine backlog (e.g., Jira), documentation, and delivery artifacts.
- Act as primary interface with development teams to clarify requirements and support execution decisions.
- Design and support test cases, including GenAI-specific validation (e.g., hallucination, bias, explainability).
- Support system integration testing (SIT), user acceptance testing (UAT), and performance validation.
- Coordinate governance alignment including architecture review, Responsible AI, security, and data controls.
- Lead release readiness activities including documentation completeness, approvals,



and stakeholder sign-off.
- Capture lessons learned and support continuous improvement and scalability of solutions.

Business Analyst (GenAI) - Mandatory Skills:

- 10+ years of experience in Business Analysis or Technical Business Analysis in a complex enterprise environment.
- Experience translating technical solutions into business requirements and user journeys.
- Strong understanding of APIs, data flows, integrations, and solution architecture concepts.
- Experience across the full delivery lifecycle (requirements, build support, testing, release).
- Strong stakeholder management skills across business and technology teams.
- Experience working in regulated environments with risk, compliance, and governance considerations.
- Familiarity with GenAI concepts including prompts, model behavior, and associated risks.

Business Analyst (GenAI) – Nice-to-Have Skills:

- Experience in financial services or banking.
- Exposure to GenAI or advanced analytics programs.
- Experience with tools such as Jira for backlog and delivery management.
- Familiarity with Responsible AI, security, and architecture governance processes.

Business Analyst (GenAI) – Assignment Length:

This is a permanent position.

Business Analyst (GenAI) - Start Date:

ASAP.

Business Analyst (GenAI) - Assignment Location:

Toronto, Ontario, Canada. Hybrid work arrangement with 2 days in the office.

📌 Technical Business Analyst- Gen AI (Greater Toronto Area)
🏢 Procom
📍 Greater Toronto Area