Elevate your career as a Technical Success Consultant at OpenText, focusing on cloud applications and client services. This position requires a unique blend of technical acumen and customer engagement. In this role, you will be part of the Cloud Technical Success Services Team at OpenText, dedicated to providing operational support for cloud solutions.

Your client-centric approach will inform your efforts to resolve technical challenges and enhance satisfaction while ensuring compliance with service agreements. Key Responsibilities:

- Address client technical issues with empathy and expertise
- Operate and administer applications within the OpenText setting
- Respond to alerts and ensure adherence to service levels




- Work collaboratively to troubleshoot complex problems
- Manage escalations from frontline teams effectively Requirements:
- 5-7 years in technical support or consulting experience
- Knowledge of Docker, Kubernetes, and Helm
- Programming/scripting expertise in languages like SQL, Python
- Familiarity with application servers and network environments
- Multilingual skills, particularly in French, are beneficial Leverage your expertise to support OpenText's commitment to exceptional client experiences in cloud technology.

📌 Technical Success Consultant at OpenText (Ontario)
🏢 opentext
📍 Ontario