Lead operational excellence in field-service as the Technical Support and Dispatch Manager. Harness your expertise to optimize service levels and manage teams effectively. You will be responsible for the entire field-service value stream, overseeing Technical Support and Scheduling.

Your strategic insights will identify bottlenecks, driving corrective actions to meet service commitments. With a focus on continuous improvement and team performance, you will ensure operational success in this pivotal role. Key Responsibilities:

- Manage and coach the dispatch and technical support teams
- Own and improve dispatch processes for efficiency
- Analyze delays and suggest actionable improvements
- Oversee resolution of exceptional cases
- Maintain a prioritized list of improvement initiatives Requirements:
- Leadership experience in dispatch or operations
- Proven ability to manage team performance
- Robust analytical skills for operational data
- Familiarity with dispatch optimization tools
- Experience in standardizing processes and workflows Utilize your leadership skills and analytical mindset to enhance field-service operations as our Technical Support and Dispatch Manager.

📌 Technical Support and Dispatch Manager Role (Kleinburg)
🏢 Magnus HRS
📍 Kleinburg