Job Summary

We are seeking an energetic and detail-oriented Receptionist for Tow Desk to join our dynamic team! In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth communication and efficient operations at the tow desk. Your positive attitude, organizational skills, and ability to handle multiple tasks with professionalism will help create a welcoming environment while supporting administrative functions essential to our daily success.

This paid position offers an exciting opportunity to develop your clerical and customer service skills in a fast-paced setting.

Responsibilities

- Answer incoming phone calls and assist customers with inquiries.
- Schedule towing and roadside service requests.
- Communicate with drivers and dispatch personnel.
- Greet customers and visitors professionally.




- Maintain accurate records of calls, invoices, and customer information.
- Process payments and prepare basic paperwork.
- Respond to emails and messages in a timely manner.
- Perform general administrative and office duties.

Qualifications

- Previous receptionist, customer service and tow desk experience required
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced setting.
- Basic computer skills, including Microsoft Office and email.
- Strong organizational and time-management skills.
- Ability to remain calm and professional under pressure.

Pay: $18.00-$23.00 per hour Expected hours: 40.0 – 45.0 per week

Work Location: In person

📌 Tow desk Administrator (Concord)
🏢 CCRC
📍 Concord