Drive strategic communications and customer care as the Manager at Utilities Kingston in Kingston, Ontario. This full-time management role requires strong skills in public relations, community engagement, and customer experience. You will lead the Communications and Customer Care functions, shaping policies that protect and enhance the company’s reputation.

This involves crafting effective communication strategies, managing crisis situations, and building lasting relationships with stakeholders. Your efforts will directly influence customer satisfaction and support the broader organizational goals of Utilities Kingston. Key Responsibilities:

- Lead communication and public relations strategies
- Counsel senior leadership on reputational risks




- Manage corporate brand and internal messaging
- Engage with stakeholders and community partners
- Implement the Customer Experience Strategy for customer service excellence

Requirements:

- Post-secondary degree in relevant discipline
- 3-5 years of experience in corporate communications
- Extensive knowledge of strategic communications
- Proficient in digital content management and public relations
- Robust leadership and team development abilities

Leverage your communication expertise to foster trust and improve service delivery at Utilities Kingston.

📌 Utilities Kingston Communications Manager
🏢 The MEARIE Group
📍 Kingston