Become the face of Altea as a Member Engagement Associate in Edmonton, Alberta. This role emphasizes member recognition and seamless check-in to create an exceptional member experience.

As the Member Engagement Associate, you will play a pivotal role in shaping members' first impressions at Altea. The position requires warmth, attention to detail, and the ability to remember names and preferences of regular members. You'll ensure a smooth check-in process, support recovery services, and manage inquiries with confidence.

Key Responsibilities:

- Welcome each member with genuine warmth
- Manage the check-in process efficiently
- Assist members with recovery and Pro Shop needs
- Learn and remember member names and preferences
- Address inquiries and concerns calmly and confidently

Requirements:

- Experience in a customer-facing service role
- Warm and explicit communicator with diverse backgrounds
- Reliable, punctual, and detail-oriented
- Comfortable with check-in platforms and member software
- Valid Standard First Aid and CPR-C required

Bring your commitment to service and genuine warmth to create memorable experiences at Altea.

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📌 Member Engagement Associate at Altea (Edmonton)
🏢 Altea Active
📍 Edmonton