Elevate your leadership career at Canada Life as an Associate Manager in Health & Dental Claims Operations. This role focuses on optimizing claim experiences while leading engaged teams towards operational excellence.

In this pivotal position, you will guide Team Performance Leaders and operational staff to achieve quality standards and productivity targets. Collaborating across departments, you'll tackle complex challenges and drive performance improvements while fostering a culture of accountability and continuous development.

Key Responsibilities: • Lead and develop Team Performance Leaders and operational employees • Deliver results in service, quality,



and productivity metrics • Analyze workflow inventories to meet service objectives • Manage escalations and support change management initiatives • Ensure compliance with claims adjudication guidelines

Requirements: • Minimum 5 years of leadership in operations, preferably Health & Dental • Solid analytical and problem-solving skills • Proven ability to lead through change • Experience with Continuous Improvement methodologies • Proficient in Microsoft Office and operational reporting tools

Drive operational success in claims management at Canada Life while supporting team development. #J-18808-Ljbffr

📌 Claims Operations Associate Manager (Winnipeg)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Winnipeg