Shape operational success at Glass Doctor by applying as an experienced Operations Coordinator. Manage technician schedules, enhance customer communication, and optimize job readiness.
In this critical role at Glass Doctor, you'll drive daily operations through expert scheduling and communication. As the Operations Coordinator, you will ensure that technicians are dispatched efficiently, customer inquiries are handled promptly, and all materials are ordered on time. Your focus on both customers and team efficiency is vital for success.
Key Responsibilities:
• Schedule and dispatch technicians for timely service • Proactively manage customer service inquiries and updates • Ensure accuracy of job details and material readiness • Document all scheduling changes and important communications • Identify and resolve operational issues quickly
Requirements: • High school diploma or equivalent • 3–5 years in a similar operational role • Experience with scheduling in the home service industry • Solid multitasking and problem-solving abilities • Proficient in scheduling software and Microsoft Office
Join Glass Doctor as an Operations Coordinator and support our commitment to excellent customer service. #J-18808-Ljbffr