We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an workplace that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. As a Manager within our Program and Project Management (PPM) practice, you will serve as a delivery leader responsible for leading complex Microsoft programs and major workstreams. This role owns execution across multi-workstream initiatives and operates as a trusted advisor to VP- and Director-level client stakeholders, in close partnership with Directors and Principals. You will lead delivery across the Microsoft ecosystem including Dynamics 365 ERP and CE, Power Platform, Microsoft Fabric, Azure integration services, and AI-enabled solutions such as Microsoft 365 Copilot. Responsibilities Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M–$8M and teams of 10–20 resources, accountable for schedule, quality, financial performance, and client satisfaction. Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric,



and Azure integration services. Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service. Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting. Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) tailored to client maturity and program complexity. Lead Organizational Change Management (OCM) activities for Microsoft implementations impacting 100–500+ users, ensuring adoption and readiness. Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview. Serve as primary escalation point for project-level risks; partner with Directors on program-level escalations. Maintain working knowledge of Microsoft commercial licensing (EA, MCA, CSP) and implications for scope and delivery planning. Client Relationships & Business Development Build trusted working relationships with VP- and Director-level client stakeholders across technology and business functions. Actively support Microsoft co-sell motions by coordinating with Microsoft CSAMs, sellers, and partner teams under Director guidance. Support proposal development, SOW creation, estimating, and pursuit activities for Microsoft programs. Identify and communicate opportunities for

📌 Program Management Manager (Calgary)
🏢 RSM Canada Operations ULC
📍 Calgary