Elevate your customer service career with Enterprise Mobility as a Senior Customer Assistance Representative in Nanaimo, BC. This full time position focuses on high-level customer interactions and administrative support.
In this Senior Customer Assistance Representative role, you will provide exceptional service to internal and external customers at the branch. With hands-on training, you'll engage directly with renters, manage inquiries, and ensure smooth vehicle processing. Experience the chance to build your skills while supporting a leading mobility solutions provider.
Key Responsibilities: • Assist customers with reservations and rental needs • Manage incoming and outgoing customer calls • Process vehicle returns and perform checks • Clean vehicle interiors and exteriors as needed • Handle administrative and basic accounting tasks
Requirements: • High school diploma; some college preferred • Minimum 1 year in customer service or sales • Valid British Columbia Class 5 drivers license • No drug or alcohol-related driving convictions • Authorized to work in Canada
Become a key player in enhancing customer satisfaction at Enterprise Mobility in Nanaimo. #J-18808-Ljbffr