Cooke Store Fixtures is a locally owned supplier to the retail and commercial sector. From the smallest corner kiosk to the larger local businesses, we have products that display their merchandise. In addition to offering a wide array of stock merchandising aids and display equipment, we provide complete store fixturing or standalone displays.
We are looking for an experienced Customer Service Associate who once trained may assume the Store Manager position. The ideal candidate would be a mature person who demonstrates a solid entrepreneurial spirit, has experience dealing in person, one phone and via email with customers and is looking for a good work/personal life balance.
Job duties will include but not limited to:
Provide exceptional customer service with specific product knowledge and a proactive attitude towards qualifying customer needs and providing optimal solutions.
Provide day to day direction to other team members to assist customers on front desk, emails, web and phone
Provide quotations for custom products to small and large businesses throughout Atlantic Canada
Work with a small team in maintaining the presentation of the sales floor and keeping merchandise organized and fully stocked to support sales
Work closely with the President and Controller to establish sales goals for the store sales and web sales
Requirements:
Robust entrepreneurial spirit
Experience and knowledge in understanding the day-to-day running of a small business
Ability to lead a small team of employees, train them to succeed and hold them accountable for work ethic, performance and company standards
Previous customer service/sales experience is required
Self-starter with robust ability to perform in a multi-task environment