Job Description

We are a well-established, high-volume Ear, Nose, and Throat (ENT) specialty clinic serving the west Edmonton community with a team of 5 ENT Specialists. We are seeking an experienced, highly professional Medical Office Assistant (MOA) to join our clinic immediately.

This is a fast-paced specialist practice that requires someone who is organized, dependable, confident working independently, and capable of maintaining a high standard of professionalism in all patient and team interactions. We are looking for a candidate who can step into the role with minimal training and contribute effectively from day one.

Only serious applicants with strong medical office experience and proven expertise using MedAccess EMR will be considered.

Schedule
Full time (37.5 hours/week)

Responsibilities
Professionally greet and check in patients
Manage appointment scheduling and patient flow efficiently
Maintain accurate and up-to-date electronic medical records
Process referrals and coordinate with physicians and healthcare providers
Handle incoming calls, inquiries, and correspondence professionally
Perform administrative and clerical duties to support daily clinic operations
Maintain strict patient confidentiality and clinic standards

Qualifications




Completion of a recognized Medical Office Assistant program or equivalent experience
Minimum 1–2 years of experience in a medical or specialist clinic required
Advanced proficiency and hands-on expertise with MedAccess EMR is mandatory and non-negotiable
Ability to work efficiently in a busy specialist clinic environment
Solid organizational, multitasking, and time-management skills
Excellent communication and interpersonal abilities
Skilled demeanor, reliability, and strong attention to detail
Ability to work independently with minimal supervision
Must be available to start immediately

How to Apply
Please submit your resume and a brief cover letter outlining your relevant experience and MedAccess EMR expertise. Only candidates selected for an interview will be contacted.

Benefits
On-site parking

Pay: $20.00-$24.00 per hour

Benefits:
On-site parking

Application question(s):
Due to the demands of the role and training requirements, vacation requests during the first year of employment are generally not accommodated. Are you able to commit to this requirement?
If selected for this position, when would you be available to start?

Experience:
MedAccess EMR: 1 year (required)

Work Location: In person

📌 Medical Office Assistant Edmonton
🏢 ENT Specialists of Alberta
📍 Edmonton