Job Overview
We are seeking a Service Advisor to join our team at an automotive dealership. The ideal candidate will have a passion for mechanics and automotive repair, coupled with excellent customer service skills.
Responsibilities
Interact with customers in a qualified and friendly manner
Provide information about automotive services and products
Handle cash transactions accurately
Upsell products and services to customers
Assist with scheduling appointments for automotive repairs
Resolve customer inquiries and complaints promptly
Maintain a clean and organized work environment
Qualifications
Previous experience in customer service, sales, or automotive repair is preferred
Solid cash handling skills
Excellent communication and interpersonal abilities
Ability to upsell products effectively
Basic mechanical knowledge is a plus
Familiarity with dealership operations is advantageous
Join our team and be part of a dynamic environment where you can utilize your customer service skills while being surrounded by the world of automotive repair.
Job Type: Full-time
Schedule:
Monday to Friday
No weekends
Experience:
service advisor: 1 year (preferred)
Customer service: 1 year (required)