Responsible for maintaining order and ensuring the safety of guests, staff, and event participants by managing crowd movement, monitoring access points, and assisting with event operations. Provide excellent customer service while helping create a safe and enjoyable event experience.
Key Responsibilities
Monitor and manage crowd flow at entrances, exits, and event areas.
Direct guests and provide information regarding event facilities and procedures.
Assist with queue management and crowd control during busy periods.
Monitor for safety concerns, disturbances, or suspicious activities.
Respond to incidents and emergencies according to established procedures.
Enforce event rules, policies, and venue regulations.
Coordinate with event staff, security personnel, and emergency services when necessary.
Assist with evacuation procedures during emergencies.
Prepare incident reports and document any significant occurrences.
Maintain a skilled and approachable presence throughout the event.
Skills & Qualifications
Strong communication and customer service skills.
Ability to remain calm and qualified in high-pressure situations.
Excellent observation and problem-solving abilities.
Ability to work effectively as part of a team.
Experience in crowd management, security, or customer service is an asset.
Work Environment
Indoor and outdoor event venues.
Large crowds and fast-paced environments.
Flexible schedule, including evenings, weekends, and holidays.
Qualifications
Valid Security Guard Licence.
Strong communication and interpersonal skills.
Ability to remain calm and professional under pressure.
Good observation and problem-solving abilities.
Ability to work independently and as part of a team.
Job Type: Part-time
Pay: From $18.00 per hour
Application question(s):
Are you Fluent in English?
Experience:
Security guard or Bouncer: 1 year (preferred)