Pursue a rewarding administrative role as a Maintenance Coordination Administrator, responsible for customer service excellence and effective scheduling of engineers. Solid organisation and communication skills are essential.
As part of my client's busy service team, you will manage customer inquiries and coordinate engineering activities. This position demands administrative experience, solid numerical skills, and the ability to handle multiple priorities seamlessly. Your proactive approach will contribute significantly to service delivery.
Key Responsibilities:
• Act as primary point for customer queries and concerns • Schedule engineers efficiently aligned with SLAs • Manage and log service calls to ensure prompt action • Track engineer performance and attendance • Create and share daily reports to highlight outstanding tasks
Requirements: • Administrative experience in a high-paced environment • Background in scheduling for engineering teams • Exceptional organizational and multitasking capabilities • Proficiency in Excel, Word, and Outlook • Full UK driving licence required for the role
Utilise your administration skills to enhance customer service and engineer coordination within a agile environment. #J-18808-Ljbffr