Under the general direction of the Surveillance Supervisor or designate a Surveillance Operator is responsible for the day-to-day monitoring of daily activities of the Casino via close circuit television. Ensures that all mandates from the Alcohol and Gaming Commission and OLG are adhered to. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning setting while establishing a secure and welcoming work environment for all team members.
Key Accountabilities
Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access; reports violations to the Supervisor, Surveillance
Maintains logs and records
Communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and team members
Ensures compliance with licensing laws,
health and safety and other statutory regulations
Performs other duties as assigned or directed
Education and Qualifications
High School Diploma
Pos t secondary education in criminology or a suitable combination of education and experience an asset
Minimum 3 years of work experience; experience in security or surveillance an asset
Food Safety or Responsible Liquor Service Certification
Ability to successfully obtain a Gaming License
Work Environment Considerations
Regular office workplace, non-traditional work hours may be required in certain circumstances, some travel may be required