Join Urban Barn in Burnaby, BC as our Technical Support Specialist focused on IT operations across our retail network. This role will ensure technology runs smoothly for our 50+ stores.

As a Technical Support Specialist, you will troubleshoot IT issues and provide Level 1 and Level 2 support for both hardware and software arrays. You will also support the management of Point-of-Sale systems and facilitate technology set-ups for recent and existing stores. We are looking for an organized and solution-driven individual willing to travel across Canada.

Key Responsibilities: • Troubleshoot hardware, software,



and connectivity issues • Support POS system maintenance and setups • Manage IT incidents through the ticketing system • Collaborate with vendors for technical projects • Document IT assets and troubleshooting procedures

Requirements: • Previous IT support or technical experience • Familiarity with POS systems, particularly Oracle Retail Xstore • Knowledge of Windows and Microsoft 365 tools • Basic understanding of networking concepts • Excellent communication and organizational abilities

Elevate your IT career by ensuring reliable technology at Urban Barn and helping our associates succeed. #J-18808-Ljbffr

📌 Technical Support Specialist - Urban Barn (Winnipeg)
🏢 Urban Barn
📍 Winnipeg