Transform the retail experience on board cruise ships as Harding's Mandarin-speaking Retail Manager. Drive sales, customer satisfaction, and team performance to recent heights.
Harding is looking for a talented Retail Manager who will lead a team in providing exceptional customer service at sea. Drive sales performance, manage team training, and oversee client outreach for in-store events. Your experience and leadership will empower your team to exceed sales targets while maintaining the highest standards of service.
Key Responsibilities: • Create memorable retail experiences for cruise guests • Inspire your team to succeed in sales objectives • Identify training needs and implement development plans • Oversee client relations during events and promotions • Uphold the highest retail and operational standards
Requirements: • Experience as a Retail Manager or Assistant Manager • Fluent in Mandarin to engage guests effectively • Proven motivational leadership and customer service skills • Strong communication and interpersonal abilities • Knowledge of retail HR processes and audits
Lead Harding's retail team at sea to deliver outstanding services and memorable shopping experiences. #J-18808-Ljbffr